What to Expect at Your First Visit
Knowing what the first visit looks like makes it easier to show up for it. Here is how it goes, from the scheduling call through your first assessment.
When you call, staff will take some basic information and answer your questions. Bring your insurance card, a list of current medications and any relevant medical records. You can fill out the paperwork ahead of time through our online forms.
The first appointment is an intake assessment. The clinician will ask what brought you in, about your mental health and medical history, and about what is going on in your life. Be as open as you can; you can also take it at your own pace.
Afterward, the clinician shares their initial impressions and recommendations, and the two of you set goals and decide which services make sense. The plan should reflect what you want out of treatment, not just what we think.
Depending on the plan, you might see a psychiatric provider about medication, a therapist, or both. Many people do both.
If you have questions or concerns about your treatment at any point, say so. We want to hear it.
Call (270) 689-6879 or request an appointment online. Walk-ins are welcome at our outpatient locations.
Mental Health Services
Medication Management
Psychiatric evaluation and ongoing medication management from psychiatrists and psychiatric nurse practitioners, with telehealth follow-ups for established patients.
Therapeutic Community Support
Therapeutic Community Support Services sends a support worker to your home, workplace or community to work on coping skills and daily routines where you actually use them.
Assertive Community Treatment
Assertive Community Treatment: a full team, including a psychiatrist, nurses, therapists and peer specialists, that comes to you, with crisis support around the clock.
Case Management
A case manager helps adults and youth with serious mental illness get healthcare, housing, food assistance, transportation, employment services and benefits, and keeps all of their providers talking to each other.
Peer Support
Certified peer support specialists who have been through mental health recovery themselves, offering practical guidance and company along the way.
Therapeutic Rehabilitation
A weekday day program where adults with serious mental illness work on daily living skills, from budgeting and cooking to managing symptoms, in a group setting.
Recovery Care Coordination
One consistent coordinator who stays with you through treatment and after it, keeps you connected to services and steps in early when life changes.
Outpatient Mental Health
Individual, group and family therapy for children, teens and adults, using CBT, DBT and other approaches, in person or by telehealth.
Prescribers’ Clinic
Outpatient psychiatric evaluation and medication management for adults, from psychiatrists and psychiatric nurse practitioners, with short waits for a first appointment.
Intensive In Home Therapy
Intensive In-Home Therapy brings several hours of family therapy a week into the home, for children and teens who need more than outpatient care.
