Referring a Patient to RiverValley
RiverValley works with physicians, hospitals and other providers across Western Kentucky. Referrals are one fax, intake happens within one to two business days, and with the patient’s consent you hear how treatment is going.
We see patients of all ages and offer every level of mental health care, from outpatient therapy to ACT and in-home programs, so a patient can start at the right intensity and move as needs change.
To refer a patient, fax the referral form along with relevant clinical information to (270) 689-6899. Our intake team will contact the patient within one to two business days to schedule an initial appointment. For urgent situations, call us directly at (270) 689-6879.
We accept most major insurance plans, Medicaid and Medicare, and offer sliding-scale fees based on income for patients who are uninsured or underinsured.
With the patient’s consent, we send progress updates and coordinate care with your office. Call if you want to discuss a case or plan treatment together.
If you aren’t sure whether a patient is a fit, our clinical team can talk it through with you before you refer.
Call (270) 689-6879 or request an appointment online. Walk-ins are welcome at our outpatient locations.
Mental Health Services
Medication Management
Psychiatric evaluation and ongoing medication management from psychiatrists and psychiatric nurse practitioners, with telehealth follow-ups for established patients.
Therapeutic Community Support
Therapeutic Community Support Services sends a support worker to your home, workplace or community to work on coping skills and daily routines where you actually use them.
Assertive Community Treatment
Assertive Community Treatment: a full team, including a psychiatrist, nurses, therapists and peer specialists, that comes to you, with crisis support around the clock.
Case Management
A case manager helps adults and youth with serious mental illness get healthcare, housing, food assistance, transportation, employment services and benefits, and keeps all of their providers talking to each other.
Peer Support
Certified peer support specialists who have been through mental health recovery themselves, offering practical guidance and company along the way.
Therapeutic Rehabilitation
A weekday day program where adults with serious mental illness work on daily living skills, from budgeting and cooking to managing symptoms, in a group setting.
Recovery Care Coordination
One consistent coordinator who stays with you through treatment and after it, keeps you connected to services and steps in early when life changes.
Outpatient Mental Health
Individual, group and family therapy for children, teens and adults, using CBT, DBT and other approaches, in person or by telehealth.
Prescribers’ Clinic
Outpatient psychiatric evaluation and medication management for adults, from psychiatrists and psychiatric nurse practitioners, with short waits for a first appointment.
Intensive In Home Therapy
Intensive In-Home Therapy brings several hours of family therapy a week into the home, for children and teens who need more than outpatient care.
