Terms of Use

These terms apply to your use of rvbh.com, the website of RiverValley Consulting Services, Inc., which provides services as RiverValley Behavioral Health (“RiverValley,” “we” and “us”). By using the website, you agree to these terms. If you don’t agree, please don’t use the site.

These terms cover the website only. The care you receive from RiverValley is governed by the consent, financial and other agreements you sign when you begin services and by our Notice of Privacy Practices and Consumer Bill of Rights.

The information on this website is general and is meant to help you learn about behavioral health and our services. It is not medical advice, a diagnosis or a treatment plan, and it does not replace care from a qualified professional who knows your situation. Never ignore professional advice or put off getting care because of something you read here.

Using the website does not make you a patient

Visiting the site, sending a form or emailing us does not create a provider-patient relationship. That relationship begins when you complete our intake process and start receiving services.

• Please give accurate information so we can reach you.
• Don’t include health details in a form. Share them with us by phone or at your appointment.
• An appointment request is not a confirmed appointment. Our staff will contact you to schedule.
• We read forms during business hours and cannot promise a specific response time.

We work to keep information about our services, locations, hours, clinicians and accepted insurance current, but details change. Please call us to confirm before you visit.

The standard charge information we publish to meet federal price transparency rules is not a quote or estimate for your care. Call us for an estimate.

When using our website, please don’t:

• Break any law or use the site to harm or harass anyone.
• Pretend to be someone else or send false information.
• Try to get into parts of the site, servers or accounts you are not authorized to use, or interfere with the site’s security.
• Upload or send viruses or other harmful code.
• Use automated tools to copy content in a way that slows the site down or disrupts it for others.

The text, images, logos, videos and other content on this website belong to RiverValley or to the people who licensed them to us, and are protected by copyright and trademark law.

You may view, download and print pages and documents for your own personal, non-commercial use, including filling out and printing forms for their intended purpose. Please ask us before using our content or logos for anything else.

Links and third-party services

Our website links to other websites and uses services from other companies, such as maps, video, translation and search. We are not responsible for their content, availability or privacy practices. Machine translation through the language menu may not be accurate; the English version of each page is the official version.

Privacy

Our Privacy Policy and Cookie Policy explain what information the website collects and how we use it.

Accessibility

We want everyone to be able to use this site. If something gets in your way, please tell us using the form in our Accessibility Statement.

Disclaimer

We provide this website “as is” and “as available.” To the extent the law allows, we make no promises that the site will always be available, error-free or free of harmful code, or that its content is complete or current.

Limitation of liability

To the extent the law allows, RiverValley is not liable for any indirect, incidental or consequential damages that result from using, or being unable to use, this website or its content. Nothing in these terms limits our responsibilities to you as a health care provider or any rights you have that cannot be waived by law.

Governing law

These terms are governed by the laws of the Commonwealth of Kentucky. Any dispute about this website will be handled in the state or federal courts serving Daviess County, Kentucky.

Changes to these terms

We may update these terms from time to time. We will post the new version here and change the date at the top. Continuing to use the site after a change means you accept the updated terms.